Inbox

The Inbox is where workflows come to you for a human decision. When a flow reaches a Human node, it pauses and creates a task in the Inbox. Nothing in that flow continues until someone takes an action.

The header badge shows live counts: open, approved, and rejected tasks.

Sections

The Inbox has three sections in the section rail:

Tasks

The Tasks section lists all human-in-the-loop decision requests. Use the status pills at the top to filter by open, all, approved, or rejected. Use the search box to find tasks by prompt text, task ID, or tag.

Task card Each task shows:

• The task prompt or description.
• The flow and node that generated it.
• The time the task was created and any configured timeout.
• A notes field — type a note before approving or rejecting; it is recorded in the audit ledger.

Actions

• Approve — allows the flow to continue.
• Reject — marks the task as rejected; the flow routes to the rejection path (if configured) or stops.
• Reassign — reassign the task to another user or role.
• Modify — propose a modification to the task's payload (for tasks that accept a structured response).

Navigate between tasks with keyboard shortcuts j (down) and k (up).

Escalations

The Escalations section shows tasks that have timed out and been escalated to a different approver or role. Each escalation card shows the original task, who it was escalated to, and the reason.

Approvals

The Approvals section shows a chronological view of all completed approvals (approved and rejected) for this session. Use this to confirm that actions you took were recorded correctly before closing the browser.

Configuring Human nodes

Human nodes in a flow are configured in the flow editor Inspector panel when the Human node is selected. Key settings:

• Approvers — who should receive this task (by user, role, email, or capability).
• Quorum — how many approvals are required.
• Escalate on timeout — whether to escalate to a fallback approver after a timeout.

See Workflows for details on the Human node inspector.